At Samaritans, we are proud of our strong relationships with organisations and community groups in working to improve mental health outcomes and suicide prevention. We endeavour to provide programs that meet their needs – customised, effective and compassionate. It is our aim that we empower individuals with the appropriate skills and knowledge to facilitate success, whether that be for a community member, an employee or an organisation as a whole.


Applied Suicide Intervention Skills Training (ASIST) is a two-day interactive workshop in suicide first-aid. ASIST teaches participants to recognise when someone may be at risk of suicide and work with them to create a plan that will support their immediate safety. Studies have shown that the ASIST method can help reduce suicidal feelings for those at risk.

safeTALK is a one day workshop that prepares anyone over the age of 15, regardless of prior experience or training, to become a suicide-alert helper. Most people with thoughts of suicide don’t truly want to die, but are struggling with the pain in their lives. Through their words and actions, they invite help to stay alive. safeTALK-trained helpers can recognise these invitations and take action by connecting them with life-saving intervention resources, such as caregivers trained in ASIST.

Mental Health First Aid

Mental Health First Aid (MHFA) teaches participants how to assist people who are developing a mental health problem, experiencing a worsening of an existing mental health problem or in a mental health crisis, until appropriate professional help is received or the crisis resolves. At Samaritans, we have facilitators available to deliver:

  • Standard Mental Health First Aid (12 hour)
  • Youth Mental Health First Aid (14 hour)
  • Standard Refresher Course (4 hour)
  • Conversations About Suicide (4 hour)
  • Conversations About Non-Suicidal Self-Injury (4 hour)

Bespoke Training

In addition to nationally accredited programs, Samaritans employees and associates are able to deliver training related to the following topics:

  • Building Resilience and Wellbeing
  • Effective Engagement with Consumers
  • Mental Health Conversations
  • Mindfulness
  • Suicide Awareness and Intervention
  • Verbal De-escalation 

The Samaritans wouldn’t be here without the generous support of individuals, the wider community and businesses.