Volunteering/Apply to volunteer

Apply to volunteer

Apply to volunteer

The journey to become a Samaritans WA Volunteer Counsellor involves a number of steps. Below is what the journey looks like. If you are interested in learning more about volunteering with us, please send through an email and we will be in touch.

Please note that we are based in Western Australia and all of our training is facilitated in person in our Subiaco premises. 


Step 1

If you are interested, please send us an enquiry and we will be in-touch with further information, training dates and an APPLICATION FORM for you to complete.

Step 2

Next you will be invited to complete two selection questionnaires and attend a 45-60 minute SELECTION INTERVIEW.  This gives us the opportunity to get to know you better, for you to get to know us, and importantly for you to determine for yourself if you feel you have the qualities it takes to become a volunteer counsellor.

Step 3

Attend ASIST (Applied Suicide Intervention Skills Training), MHFA (Mental Health First Aid) and Samaritans Training. Training is conducted in a classroom setting and is run by Samaritans WA training facilitators across eight consecutive weeks.
New volunteer recruitment and training is scheduled twice a year and it is a requirement to attend all sessions.

Step 4

You are partnered you with a Samaritans Mentor to make the transition to what we call OJT (On-the-Job Training), where you begin to start answering calls under the guidance of your mentor.

Step 5

Following the mentoring phase, you progress to the Probation period. This step involves completing a minimum of 24 hours on the phones, checking in during debriefing sessions and informal reviews, and is about solidifying your skills as a Samaritans trainee volunteer.

Step 6

As a Numbered Samaritan, you will be required to complete a minimum of 100 hours of volunteering, minimum of 8 hours of Professional Development training, and regular reviews and call coaching. Upon completion of this final step, you will become eligible for opportunities as an Outreach Volunteer Counsellor.


Let us know that you would like to start YOUR journey by emailing [email protected]

The Samaritans wouldn’t be here without the generous support of individuals, the wider community and businesses.